Account Management & Support
Track, understand and increase customer health with Looker
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ReadiFIT Modernizes Its Data Stack to Scale and Manage Hypergrowth
See how iFIT, an interactive fitness platform, modernized their data stack to scale hypergrowth & increase customer engagement.
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27:24WatchGet A Complete View of Your Customer
Heads of Customer Support and Customer Experience have more data about their customers than ever before, but their customer’s experience is broken. Connecting customer information to your operational
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ReadDeliver Better Contact Center Experiences With Google CCAI and Looker
Google Contact Center AI (CCAI) and Looker help offer the rich personalized contact center experience customers expect. Improve future experiences and drive long-term customer satisfaction.
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ReadSimply Business simplifies & transforms insurance experiences with data
Since 2014, Simply Business has leveraged Looker to streamline data access and deliver actionable insights across the organization.
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ReadGoSpotCheck delivers data experiences that drive competitive advantage for consumer-facing enterprise teams
Learn how GoSpotCheck (GSC) created customized data experiences that transform business outcomes for diverse enterprise teams, and its own internal users.
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Quantum Metric + Looker Partnership Overview
Learn how Quantum Metric and Looker help you unlock new customer insights with this overview.
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ReadWaterscan leverages the power of data to save water and money for customers
The leading provider of commercial water management services in the United Kingdom leveraged Looker’s data application platform to build faster, more flexible reports for their customers.
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ReadLooker and Braze Transforming Customer Experiences
Looker + Braze empower companies to transform customer engagement and better understand preferences with live customer lifecycle data visualizations.
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ReadVivino leverages data to drive growth and the best possible customer experience
Vivino’s unique wine shopping experience uses community data to provide personalized wine recommendations—making wine discovery fun, accessible, and effortless for wine drinkers of every level.
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Car Next Door: Delivering Company-Wide Data-Driven Workflows
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57:39WatchAdvanced Analytics for Better Customer Experiences
Can delivering better customer experiences improve revenue and shareholder value? You bet. But how can companies target areas for improving customer experience (CX) and stay on course while continuall
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15:07WatchHow We Looker at Looker: Customer Support & UX
Why does Looker have a ‘Dept. of Customer Love’ (DCL) rather than mere Customer Support? William Lan, DCL Team Lead in Dublin explains the ethos and methods behind Looker’s unique ‘people first’ appro
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26:46WatchHow to Identify and Track Customers Across Platforms with a Universal ID
In an economy where customer attention is fleeting, expectations are constantly changing, and competitors are just a click or a tap away, understanding customer behavior is critical. Before you can di
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ReadFrom Analysis to Action: How Customer Data Drives Revenue and Reduces Costs
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Looker for Customer Support Analytics
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Looker for Customer Success Analytics
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ReadRetention Analysis and the Data that Drives it
Understanding your customer data and creating actionable insights
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Read5 Areas to Explore for Maximizing Business Growth
This paper describes five areas where startup companies have put data to work to grow their businesses.
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