Heads of Customer Support and Customer Experience have more data about their customers than ever before, but their customer’s experience is broken. Connecting customer information to your operational data provides valuable insight into customer behavior and the health of your overall business.
In this webinar, product experts from Kustomer and Looker will share insights on industry trends and the benefits of shifting to a customer-centric view.
What you'll learn:
- Use Kustomer to unify all customer data and interactions for comprehensive analysis
- Combine the Looker platform + Kustomer Support Analytics to explore and visualize team data and conversations
- Adapt the Looker Block for Kustomer to incorporate data to close the loop on customer behavior analysis