How We Looker at Looker: Customer Support & UX

Why does Looker have a ‘Dept. of Customer Love’ (DCL) rather than mere Customer Support? William Lan, DCL Team Lead in Dublin explains the ethos and methods behind Looker’s unique ‘people first’ approach to the user experience.

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Heads of Customer Support and Customer Experience have more data about their customers than ever before, bu...

How We Looker at Looker: Customer Support & UX

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