How We Looker at Looker: Customer Support & UX

Why does Looker have a ‘Dept. of Customer Love’ (DCL) rather than mere Customer Support? William Lan, DCL Team Lead in Dublin explains the ethos and methods behind Looker’s unique ‘people first’ approach to the user experience.

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Advanced Analytics for Better Customer Experiences
Advanced Analytics for Better Customer Experiences

Can delivering better customer experiences improve revenue and shareholder value? You bet. But how can comp...

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How to Identify and Track Customers Across Platforms with a Universal ID
How to Identify and Track Customers Across Platforms with a Universal ID

In an economy where customer attention is fleeting, expectations are constantly changing, and competitors a...