The Three Pillars of Customer Success Analytics

April 14, 2016
Learn how customer health analysis can not only help you maintain your current customer base, but also drive increased revenue from that existing base. In this webinar, we examined how we use customized health scores internally to achieve consistently negative churn rates, and cover a few examples from our customers who do the same. Customer Success Analysis aides growth by helping you: Retain revenue Acquire new Revenue Cut operational costs
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The Three Pillars of Customer Success Analytics
The Three Pillars of Customer Success Analytics

Understanding whether your customers are happy, about to cancel their contract, or somewhere in between is ...

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Retention Analysis and the Data that Drives it
Retention Analysis and the Data that Drives it

Understanding your customer data and creating actionable insights