Customer Success, Health and Retention

Bring together all of your customer data—support issues, product usage and more—into one centralized view. Make it easy for Customer Success teams to take specific proactive actions to keep customers happy.

  • Track, Understand and Increase Customer Health2:13

    Track, Understand and Increase Customer Health

    Today, Looker announces Looker Data Apps. What you say? The Looker Data Apps on top of the Looker Data Platform inject data into the fabric of your company - every moment, every conversation, every de

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  • Increase Customer Engagement with Embedded Analytics46:41

    Increase Customer Engagement with Embedded Analytics

    There are many considerations when it comes to embedding data and analytics. Everywhere you look, companies are using external-facing analytics to maximize the value derived from their data assets.

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  • Looker Data Apps: Customer Success Analytics

    Looker Data Apps: Customer Success Analytics

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  • Discover your data in a new way. See Looker in action.

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  • The Three Pillars of Customer Success Analytics53:33

    The Three Pillars of Customer Success Analytics

    Understanding whether your customers are happy, about to cancel their contract, or somewhere in between is critical to the success of every business. While crucial, this can be an extremely difficult

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  • Retention Analysis and the Data that Drives it

    Retention Analysis and the Data that Drives it

    Understanding your customer data and creating actionable insights

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  • Carbonite on Looker3:12

    Carbonite on Looker

    Hear how Carbonite is building a big data analytics platform that is allowing the entire company to consume as much data as possible. Previous to using Looker, the team had a traditional analytics too

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  • Using AWS Redshift for Advanced Product Analytics at Yahoo!1:01:59

    Using AWS Redshift for Advanced Product Analytics at Yahoo!

    Listen to this webinar and learn how Yahoo! has harnessed the power of big data to perform advanced user retention and cohort analysis.

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  • Asana on Looker2:31

    Asana on Looker

    In this short video, Justin Krause, Business Intelligence Developer at Asana, talks about how Looker helps their data team build seamless tools for business decision-makers. Since Looker works with th

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  • Driving Behavior with Data at HubSpot8:12

    Driving Behavior with Data at HubSpot

    Kevin will discuss HubSpot's strategy for creating a company where decisions and behavior are driven by meaningful data. The success of an operation like this requires making the right data available

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