Looker and Keboola help Roti deliver a more appealing customer experience

Roti’s mission, embodied by the “Food That Loves You Back” tagline, is to change how America eats. The fast-growing Mediterranean restaurant chain offers fast-casual dine-in, takeout, and delivery options. It has doubled in size to 42 restaurants in the past two years, and as the organization expands, Roti rapidly adapts to changes in industry trends while leveraging data insights to grow both footprints and profits.

Since deploying Keboola and Looker, Roti...

  • Leverages customer feedback to adjust peak-time staffing for better customer experience 
  • Accurately forecasts food consumption, resulting in over $1 million annual waste cost reduction 
  • Automates restaurant scorecard analysis to scale as the company grows

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