How We Looker at Looker - Part 2: Margaret Rosas, Customer Support

October 10, 2017
More than simply “support”, Looker features the Department of Customer Love. Tune in as Director, Margaret Rosas introduces her team, shares what sets them apart from the usual brand of tech support, and how they use Looker to ensure peak team performance. Helping customers become Looker experts themselves is only part of the job for the team she describes as Looker's “empathy engine”.
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